Terms of Use for the Swaponix Crypto Exchange Platform
1. General Provisions
1.1 These Terms of Use come into effect as soon as you begin using the Site and are without time restrictions.
1.2 In these Terms of Use, unless otherwise stated, words in the singular can also refer to the plural and vice versa, and words referring to gender will include all gender definitions.
1.3 By using the Platform, the User confirms that they have read, understood, and agreed to these Terms.
1.4 In the terminology of these Terms of Use, “Swaponix”, “Website”, “Services”, “We”, “Us” refer to the company products associated with the site https://swaponix.io, which owns and operates the Website. “User”, “You”, “Your” refers to the person or entity accessing the Website and using its Services by agreeing to these Terms of Use. “Party” is defined as the User or Swaponix. The parties to these Terms of Use are you and Swaponix. “Cryptoassets” are a type of asset transferred solely using blockchain technology, including digital coins and tokens, as well as other forms of digital means of exchange. “Cryptocurrency” refers to ledger data records of software based on blockchain technology. An “exchange” is the transfer of a cryptoasset to another or the same cryptoasset hosted on a different blockchain.
2. Eligibility
2.1 The User agrees to comply with all applicable laws and regulations of their jurisdiction when using the Platform.
2.2 The User confirms that they are at least 18 years old and have full legal capacity to enter into binding agreements.
3. Platform Services
3.1 All transactions are processed automatically, and the Platform is not responsible for delays caused by network congestion, technical issues, or maintenance.
4. KYC (Know Your Customer) and AML (Anti-Money Laundering)
4.1 Failure to provide the requested information may result in denial of services or temporary restriction of access.
4.2 In accordance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, the Platform reserves the right to require users to complete identity verification (KYC).
4.3 The Platform may request personal information and documents (e.g., government-issued ID, proof of address, source of funds) before processing certain transactions.
5. User Obligations
5.1 The User agrees to:
• Cooperate with the Platform during compliance procedures;
• Not provide false or misleading information;
6. Limitation of Liability
6.1 The Platform does not provide investment, financial, or legal advice. The User is responsible for conducting their own due diligence and risk assessment.
6.2 The Platform is not liable for any direct, indirect, or consequential losses incurred by the User as a result of using the Platform, including losses due to market volatility.
7. Privacy and Data Protection
7.1 The Platform collects and processes personal data in accordance with applicable data protection laws. Data will not be shared with third parties without the User’s consent, except as required by law.
8. Amendments
8.1 The Platform reserves the right to make changes to these Terms. Any changes will take effect upon publication on the official website.
9. Return Policy
9.1 Swaponix is not responsible for funds sent to phishing websites or through fraudulent means. Users are responsible for ensuring they are using the official Swaponix website.
9.2 In case of an error in transaction processing or a technical issue, Swaponix will review the case and may process a refund at its discretion.
9.3 If the User initiates a transaction to the wrong address or network, Swaponix will make reasonable efforts to return the funds, but does not guarantee success.
9.4 Swaponix reserves the right to suspend a transaction or deny a refund in case of suspected fraud, illegal activity, or violation of these Terms of Use.
9.5 The User agrees that all transactions made on the Platform are final and non-refundable, unless otherwise provided in this Return Policy.
10. Restricted Jurisdictions
10.1 Swaponix reserves the right to block users accessing the Platform from restricted regions, and any related funds may be donated to charity at Swaponix’s discretion.
10.2 The User agrees not to use the Platform if they are located in a jurisdiction where such use is prohibited by law or regulatory acts.
10.3 Swaponix may collect your IP address and deny access to the Website or Services if the IP address is from a restricted jurisdiction.
10.4 Swaponix reserves the right to determine its markets and jurisdictions for operation and may restrict or deny services in certain countries.
10.5 The Platform may restrict access for users from certain countries or regions, depending on applicable laws and regulations.
10.6 Swaponix may use various methods to prevent access to the Website or Services by Users from restricted jurisdictions, as described above.
11. Currency Rates, Fees
11.1 The Swaponix fee (the fee for using the Services and the Website) is included in the total amount displayed on the Website. You do not need to pay any additional amounts directly to Swaponix unless otherwise specified in the Terms of Use.